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Network Q Programme
For 25 years, Network Q has been raising the standard of used car retailing with one of the most innovative and reliable used vehicle programmes ever created. A comprehensive range of benefits as standard has evolved over time and, today, drivers can leave the forecourt with total reassurance and peace of mind.
Our Used Vehicle Locator is an invaluable online feature to help you search for exactly the car and spec you’re looking for - from over 350 retailers nationwide. Find your nearest retailer and the used Vauxhallof your choice, easily and quickly.
YOU SEE, FOR OVER 2 .4 MILLION CUSTOMERS, NO ONE DOES IT LIKE Q.
1 Year Warranty
Every Network Q vehicle comes with a minimum of 1 year's warranty.
Vehicles less than 2 years old get the balance of the manufacturer
warranty, which lasts until the vehicle is 3 years old or 60,000 miles
(whichever comes first).
1 Year Roadside Assistance
Every Network Q vehicle comes with 1 year of Roadside Assistance including Roadside Rescue, Recovery Rescue, At Home Rescue, Onward Travel and tyre-related incidents.
Network Q Multi-Point Check
Every vehicle on our forecourts is subjected to a rigorous Multi-Point Check by highly trained Vauxhall technicians, before it is allowed to carry the Network Q badge.
Testing everything from engine performance to paintwork, this service is synonymous with used car quality and integrity, allowing our customers to drive off with all the confidence and reassurance you'd get from buying new.
The Network Q Multi-Point check covers:
- Every major mechanical component
- All vital safety and security checks
- A thorough test drive
- Inspection of interior and exterior features
- Final preparation of your vehicle
Network Q Ownership Promise
The great thing about buying a used car with Network Q is that you know exactly what you're getting. No hidden past, no hidden surprises, just complete peace of mind.
Our Ownership Promise covers:
- Mileage
- Identity
- Stolen vehicles
- Outstanding finance agreements
- Examining Vauxhall's recall register for any recalled parts (Vauxhall models only)
- A replacement vehicle as part of our 30 day exchange pledge, should any of the information we find prove to be incorrect
Free Accident Management
In the unfortunate event that your vehicle is involved in an incident the Vauxhall Accident Management Service will help. They contact your insurer, arrange for vehicle recovery, repair at a Vauxhall approved repairer, organise a courtesy car and the return of your vehicle.
In the event of an event, please call; 0333 3202 304
Service Club
All customers buying a Vauxhall vehicle under Network Q will be offered the opportunity to sign up for Vauxhall Service Club as part of their welcome communication. By joining they will become eligible for the following:
- Discount on servicing and repairs
- - 15% for 2-3 year old vehicles
- - 25% for vehicles over 3 years old
- 50% off MOTs
This applies to Vauxhall vehicles only
For more information contact us
Service Club Helpdesk: 03453501000
Free to go Insurance
Wouldn't it be great to buy a car and drive it off the forecourt on the same day? Well, at Network Q you can with our free 3 day insurance policy, Free to go.
This insurance comes as standard with our Network Q Guarantee, meaning the only thing you have to worry about is which car to choose!
For more information contact us
30 Day Exchange Pledge
We're confident you'll be absolutely thrilled with your purchase. But, for added peace of mind, if your car develops a mechanical or electrical fault (in the first 30 days of ownership) that cannot be repaired to a satisfactory standard, the supplying retailer will exchange it for a Network Q vehicle of equal value.
Why? Simply because we believe in our cars, believe in their inherent quality and hold our customers' satisfaction paramount.