Our aim is to maximise our customer retention and referrals by giving excellent customer service.
The Eastbourne Motoring Centre Group commit to:
- Valeting every car that is serviced, had an MOT or been repaired at our dealership
- Offer our loyal customers preferential terms over and above our normal service and repair promotions
- Contact 100% of our customers within 3 working days of purchasing a vehicle or using our Aftersales facilities.
- Ask for customer feedback on how we can improve our services on a regular basis.
- On your request we will make these offers available to your family and friends.
- We commit to training all of our staff to the latest high levels of
customer service and technology ensuring high staff morale, retention
and high levels of service to our customers.